In the second half of 2026 the single-use web forms will be replaced with a centralized platform, the IDR Gateway.
Parties will be able to start and respond to disputes, see dashboards and reports for their organization, track disputes including those assigned to a certified IDR entity, monitor disputes by phase and review notifications. The Gateway also brings identity verification and limits use to U.S.-based users.
More on timelines, onboarding and training is expected in the coming months.
